D i g i t a l S h e p h e r d s

Artistica Fine Art

Retention · Technology

We transformed a passion project into a revenue-generating email engine.
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Increase in Online Sales
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Email Open Rate
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Click-Through Rate
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Revenue
Per Email Sent
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Challenge & Fit

Challenge

Artistica’s site was clunky, emails underperformed, and customers struggled to find the right products.
They needed a platform that reflected their brand—and a system that turned traffic into revenue.

Why They Needed Us

They didn’t need more traffic.
They needed infrastructure to convert visitors, retain customers, and drive repeat sales through automation.
That’s where we came in.

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STRATEGY & INSIGHT

Step 01

01

Analytics Review

We dug into bounce rates, exit pages, and conversion funnels to pinpoint friction. Mobile performance was lagging — especially on product pages

Step 02

02

UX Assessment

Navigation was unclear, filtering lacked structure, and CTAs were inconsistent across devices. The site didn’t support efficient discovery or checkout.

Step 03

03

Heatmap & Scroll Analysis

Hotjar data showed most users weren’t reaching product CTAs. On mobile, add-to-cart buttons fell below the fold for 60% of sessions.

Step 04

04

Stack Audit

No cart abandonment flows. No post-purchase nurturing. Automation was underutilized — and retention suffered as a result.

Step 05

05

Funnel Planning

We mapped a lifecycle-based funnel from first visit to second purchase — focused on increasing AOV, retention, and LTV with automation.

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STRATEGY & INSIGHT

Step 01

01

Analytics Review

We dug into bounce rates, exit pages, and conversion funnels to pinpoint friction. Mobile performance was lagging — especially on product pages

Step 02

02

UX Assessment

Navigation was unclear, filtering lacked structure, and CTAs were inconsistent across devices. The site didn’t support efficient discovery or checkout.

Step 03

03

Heatmap & Scroll Analysis

Hotjar data showed most users weren’t reaching product CTAs. On mobile, add-to-cart buttons fell below the fold for 60% of sessions.

Step 04

04

Stack Audit

No cart abandonment flows. No post-purchase nurturing. Automation was underutilized — and retention suffered as a result.

Step 05

05

Funnel Planning

We mapped a lifecycle-based funnel from first visit to second purchase — focused on increasing AOV, retention, and LTV with automation.

Heatmap Analysis
Old Design Vs. New
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Execution & Optimization

Funnel Build & Launch

We mapped a lifecycle-based funnel focused on increasing AOV, retention, and LTV. Automated journeys triggered by user behavior ensured we were always one step ahead — guiding users from browse to purchase, and from first purchase to second.

Creative Testing

We launched high-velocity A/B tests across ad creatives, angles, and hooks — using data to double down on winners and cut losers fast.

Optimization Loops

We set up weekly reporting dashboards tied to KPIs — with clear insight into CAC, ROAS, LTV, and drop-off points. This allowed for rapid iteration and consistent improvement.